FREQUENTLY ASKED QUESTIONS
How to do you ship my order?
All orders are delivered by our highly trained, friendly, and knowledgable staff. Each order is hand picked, then delivered to you by a member of our team. Our team will do thier best to follow any delivery instructions you provide. Please feel free to reach out to our customer care to if you have a special request or need more information about our delivery process.
We never provide your information to any third party delivery companies.
How much does delivery cost?
Delivery is always free with Orders over $200
Do I need to show ID at the door?
Yes, we verify your ID at the door. This is to ensure that we are delivering to the right person. ID must be government issued and be the same name as the order.
How long does delivery take?
1 hour delivery rate
My order took more than 1 hour!
We are so sorry that your delivery took longer than expected. We work very hard to ensure that our orders are delivered on time. Sometimes we make mistakes or get lost.
If we do, we will make it right. One FREE joint should have been added to your order.
Have additional questions or comments about your delivery time? Reach out!
Can I track my order?
Yes! Keep an eye on your order on the “Track Order” page.
What are your hours?
We deliver daily from 9am to 9pm.